Privacy Policy

Last updated: August 2026

Rucha Engineering ("we", "us", "our") is committed to protecting your personal information. This policy explains what data we collect, why we collect it, and how we use and safeguard it.

1. Information We Collect

When you submit an inquiry through our contact or quote form, we collect:

  • Name and company name
  • Country of residence or business
  • Email address and phone number
  • Product interest and quantity requirements
  • Message content you choose to provide

We do not collect payment card information, government ID numbers, or sensitive personal data.

2. How We Use Your Information

We use the information you provide exclusively to:

  • Respond to your inquiry and provide quotations
  • Follow up on open inquiries within a reasonable period
  • Send product or pricing updates if you have opted in
  • Improve our website and product offerings

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Data Sharing

We may share your information with:

  • Logistics and freight partners — only when processing a confirmed shipment and only the data required for customs and delivery documentation.
  • Email and communication service providers — who act as data processors and are bound by confidentiality obligations.
  • Legal authorities — where required to comply with applicable law, court order, or government regulation.

4. Cookies and Analytics

Our website may use essential cookies required for proper operation. We do not use tracking cookies or third-party analytics without consent. A Google Analytics 4 placeholder is present in our codebase but disabled until you grant consent.

5. Data Retention

We retain inquiry data for up to 3 years for business and legal record-keeping purposes. You may request deletion of your data at any time by contacting us at admin@ruchaengineering.com.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request erasure of your data
  • Object to or restrict processing
  • Lodge a complaint with your local data protection authority

7. Security

We take reasonable technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or destruction. Our website uses HTTPS encryption for all data in transit.

8. Third-Party Links

Our website includes links to our Alibaba storefront and WhatsApp. These third-party platforms have their own privacy policies and we are not responsible for their data practices.

9. Changes to This Policy

We may update this policy from time to time. Material changes will be announced on this page with an updated date. Continued use of our website after changes constitutes acceptance.

10. Contact

For privacy-related questions, please contact:
Rucha Engineering
Shed No. 47, Raghav Industrial Park, S.P. Ring Road,
nr. Ramol Over Bridge, Vatva, Ahmedabad, Gujarat 382445, India
Email: admin@ruchaengineering.com